Shipping policy

 

We ship worldwide to most international locations from our Australian based office.

INTERNATIONAL ORDERS

USA
Orders to the United States receive free Expedited Shipping with tracking.

NON-USA
Free Basic Shipping (no tracking) when you spend up to US$50
Free Basic Shipping (tracking) when you spend more than US$50
All our international packages are shipped with DHL Global Mail and are packages in unbranded packaging.

AUSTRALIAN ORDERS

Free Express Shipping on all orders.

All Australian orders are shipped with Australia Post.

Where do you ship to?

We ship worldwide to most destinations. All items are shipped in discreet packaging. 

Once shipped, orders are approximately delivered as follows:

  • 3-5 Business Days within Australia

  • New Zealand: 7-10 days

  • USA: 5-8 Business Days

  • Europe (inc UK): 2-4 weeks

  • Canada: 5-7 Business Day (Can vary due to custom controls)

  • South America: 8-12 Weeks (Dependant on customs and country)

  • Asia: 3-4 weeks

  • India, Malaysia, Indonesia, Phillipines, Thailand: 6-8 weeks

  • South Africa, Africa: 6-8 weeks

  • Russia: 6 weeks

  • United Arab Emirates, Papua New Guinea, Qatar, Israel & Saudi Arabia: 4-8 weeks (Note: Addresses must have a P.O box) 

If you have not received a delivery within the above time frames, please notify us at support@helsinkiathletica.com for further assistance. Notifications of missing orders received after 60 days from shipping will be replaced at our discretion.

Temporary delays due to COVID-19

Due to freight restrictions to certain countries and reduces services by our shipping partners, please allow an additional 10 business days on top of our regular shipping timeframes for all orders.  

Taxes and Customs

Some countries charge customs and taxes which are out of our control. We are not responsible with these and you need to check with your local authorities if additional taxes are payable for you to receive your package.

Helsinki Athletica is owned and operated by Below the Belt Group Pty Ltd (ABN 47 125 292 828).

Australian Customers Please note a 10% GST is added at the checkout. Correct prices inclusive of GST are displayed if you are logged into your account